SUMMARY:
In this session, Bartek shares how he first observed the Human Skills gap firsthand while working at a Big Four firm, and how this challenge has intensified as the finance profession undergoes rapid change and automation. Drawing on LEVRA’s evidence-based Human Skills Framework – developed through research across 31 sub-skills – he will show how accountants can break down these skills into practical, actionable behaviours that improve team performance, communication, and adaptability. The session focuses on the Human Skills accountants struggle with most – such as active listening, responding to feedback, managing upwards, resilience, and adopting a growth mindset – and offers simple ways leaders can apply these skills to their teams immediately.
SYNOPSIS: Human Skills for Accountants: Building Future-Ready, High-Performing Teams – Beyond the Numbers
Technical strength is the foundation of accounting – but today, it’s Human Skills that determine whether individuals and teams thrive through change. This webinar introduces a practical, research-driven perspective on how accountants can strengthen the capabilities that matter most in a modern finance function.
Bartek will share insights from LEVRA’s Human Skills work with leading firms, breaking down the behaviors behind communication, adaptability, and resilience. He will highlight the key Human Skills that Chartered Accountants often find challenging, why these patterns appear, and how to proactively support teams in developing them – especially amid increasing automation and organizational transformation.
LEARNING OBJECTIVES: This presentation will help its audience:
• Learn why Human Skills are becoming as critical as technical skills in modern finance teams
• Understand the research behind LEVRA’s 31-skill Human Skills Framework
• Identify the core skills accountants struggle with most (active listening, feedback, managing upwards, resilience, growth mindset)
• Recognise how these skills directly influence team performance, communication, and adaptability
REGISTRATION: Note: In order to be awarded the full credit hours, you must attend / participate in the full session. Participants will earn 1 CPE credits (for the first 50 minutes of the program 1 CPE credit is awarded but only if the program is 50 minutes.
FIELD OF STUDY: Business Management and Organization / Human Skills
PREREQUISITES: No prerequisite provided attendees are qualified CAs and/or CPAs or similar finance professionals / students.
WHO SHOULD ATTEND: Open to members and associates of CAW Network USA and their guests.
ADVANCE PREPARATION: Not required
PROGRAM LEVEL: Basic
DELIVERY METHOD: Group Internet
REFUND / CANCELLATION POLICY: No fee for members or guests
COMPLAINT RESOLUTION POLICY: Contact chiefexecutive@cawnetworkusa.com
The Association of Chartered Accountants in the United States, Ltd. (ACAUS) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org